Omnichannel is the current buzzword in the retail sector. The Australian Bureau of Statistics reports that over the last year, online retailers have increased their market share to 5.6 percent of total retail sales in Australia. This is up from 4.7 percent a year ago, and 3.6 percent at the beginning of 2017.
In today’s dynamic, multichannel retail environment, customers expect their interactions with all channels of a brand to be cohesive, giving them a consistent experience when moving between the bricks and mortar retail stores and the online channels. They also expect efficient and fast delivery of their goods and services.
With our extensive experience in retail, logistics warehousing and last mile solutions we can help you achieve your omnichannel strategy.
Our key areas of expertise include:
- Lease negotiation (bricks and mortar, last mile and logistics facilities, commercial offices)
- Cohesive cross channel property strategy
- Last mile delivery planning.